Privacy Policy

We collect the following types of information:

• Personal details like your name, email address, and contact information.

• Files and documents uploaded to our cloud storage.

• Usage data and technical metadata to improve service performance and security.

We use your information for the following purposes:

• To provide and maintain secure cloud storage services.

• To enhance platform security and prevent unauthorized access.

• To send important notifications or service updates.

We process your data based on:

• Your consent (e.g., when creating an account),

• Contractual necessity (to deliver cloud services),

• Legal obligations (e.g., compliance with regulatory authorities).

We implement strict security measures, including:

• Strong encryption for data at rest and in transit.

• Access control policies to prevent unauthorized access to your data.

• We do not sell or trade your data.

• We may share limited data with trusted service providers (e.g., payment processors), strictly for service-related purposes under confidentiality agreements.

In accordance with the GDPR and other data protection laws, you have the right to:

• Access, rectify, or delete your personal data.

• Export your data (data portability).

• Object to or restrict certain types of processing.

• File a complaint with a data protection authority if you believe your rights are being violated.

You can manage your preferences or update your profile through your account settings.

We retain your data only as long as necessary:

• Files uploaded by users are stored until deleted by the user or the account is closed.

• Account metadata and logs are retained up to 12 months after your last activity, unless otherwise required by law.

Our platform does not use cookies or tracking tools for advertising or analytics. If this changes, we will update this policy and seek consent where required.

For any privacy-related questions or to exercise your data protection rights, contact us at: support@safenetcloud.cc